Privacy Policy
Why and How We Collect Personal Information
GFF Brokers collects personal information to service your account, respond to your requests, and provide you with information about our products and services. The types of personal information we collect include but are not limited to:
- Full legal name and date of birth
- Residential and mailing address
- Social Security Number or Tax Identification Number
- Email address and phone numbers
- Employment and financial information
- Government-issued identification (driver's license, passport)
- Trading history, risk tolerance, and investment objectives
How We Use Your Information
GFF Brokers uses personal information to open and service your trading account, comply with regulatory requirements (including KYC and AML), process transactions, and communicate with you about your account or new services that may be relevant.
How We Share Your Information
We may share your personal information with: our clearing firm partners (FCMs and FDMs) for the purpose of opening and maintaining your account; service providers who help us run our business (e.g. document storage, email delivery, fraud screening); regulators including the CFTC and NFA when required by law; and law enforcement when responding to subpoenas, court orders, or other legal process.
Phone Conversation Recording
GFF Brokers may record telephone conversations with clients and prospective clients for training, quality assurance, and regulatory compliance purposes. Recordings are retained according to our regulatory record-keeping obligations. By engaging in telephone conversations with GFF Brokers, you consent to the recording and retention of those conversations.
Use of Cookies
GFF Brokers uses cookies and similar tracking technologies to improve your experience on our website. The types of cookies we use include:
Strictly Necessary Cookies
Required for the website to function (e.g. remembering preferences, maintaining your session).
Analytics Cookies
Help us understand how visitors use our site so we can improve it. We use providers like Google Analytics.
Marketing Cookies
Used to deliver relevant ads on third-party platforms. You can opt out via your browser settings.
Information Security
GFF Brokers maintains physical, electronic, and procedural safeguards to protect personal information. We use industry-standard encryption (TLS) for data in transit and restrict access to personal information to employees who need it to perform their jobs.
Retention
We retain personal information for as long as your account is open and for the period required by regulatory record-keeping obligations after account closure (typically five years or longer depending on the type of record).
Your Rights
Depending on your jurisdiction you may have rights to access, correct, or delete personal data we hold about you:
- Access - Request access to the personal data we hold about you.
- Correction - Request correction of inaccurate or incomplete personal data.
- Deletion - Request deletion of your personal data where there is no legitimate reason for us to continue processing it.
To exercise any of these rights, please contact our compliance department.
Sincerely,
Greg Khojikian - President, GFF Brokers